bank@SITEDOMAIN.com  +1 Call SITENAME  4 Thomas More Square, London, E1W 1YW

Privacy & Security

Knowledge to Keep You Protected

Privacy & Security

SITENAME Bank is committed to protecting your accounts from cyberattacks and identity theft. The products and services we offer come with tools and resources to help keep you and your accounts safe. However, we also rely on you to take all necessary steps to ensure your accounts are protected on your end.

SITENAME Bank is committed to protecting the privacy of our clients' personal information. Please read our Privacy Policy for details regarding how we collect, share, and protect your personal information.

Fraud Alert — 08.24.18

We are aware of recent law enforcement notifications regarding the threat of a cyberattack potentially targeting ATM devices nationwide. SITENAME Bank follows the FBI's recommendations to protect against these threats.

Customers are never responsible for losses incurred due to unauthorised ATM activity reported in a timely manner. As best practice, we encourage all customers to review account activity regularly through SITENAME Bank online banking. Please notify the bank immediately if you identify any unfamiliar activity.

Protecting Yourself Against Identity Theft

Set up strong passwords:

  • Choose combinations of upper- and lower-case letters, numbers and symbols that are hard to guess
  • Do not use birthdates, addresses or names a hacker may easily guess
  • Do not reuse the same password across multiple accounts

Other best practices:

  • Monitor your bank account transactions at least once or twice a week
  • Use a designated device for online banking and shopping — less vulnerable when not used for general web browsing or social media
  • Install and constantly update anti-virus and security software — download updates directly from the software website
  • Avoid connecting to public wireless networks for online banking or shopping

Protecting Your Business Against Email Compromises

The FBI defines Business Email Compromise (BEC) as a sophisticated scam targeting businesses working with foreign suppliers or those that regularly perform wire transfer payments. From January 2015 to June 2016, the FBI reported a 1,300% rise in identified exposed losses. Only 4% of funds are ever retrieved once fraudulently transferred.

Know the common attack methods:

  • Phishing: Emails sent to many contacts simultaneously posing as reputable sources — banks, credit card providers, delivery firms, law enforcement, or the IRS
  • Spear Phishing: A more targeted form using personalisation gleaned from social media — directed at one person or a small group
  • Executive Whaling: Targeting top executives to pull money from accounts or steal confidential data
  • Social Engineering: The broader category encompassing all the above — manipulating people to divulge confidential information or provide access to funds